POM 3310 280: Production & Operations Mgt

POM 3310 - Production Operations Mgt

Spring 2025 Syllabus, Section 280, CRN 27148


Instructor Information

Juan Flores

Email: juan.flores@tamiu.edu

Office Hours:
Tuesday - Friday
5:00 PM - 6:00 PM

Cell Phone: 202-486-5956


Times and Location

Does Not Meet Face-to-Face


Course Description

Introduces the student to planning, organizing, and controlling production and service systems. The impact of new product and process technologies will also be covered. Written and/or oral presentations are required. Prerequisite: DS 2310
Intnl Business&Tech Studies Department, Sanchez School of Business

Additional Course Information

This course approaches operations and supply chain management from the "inside-out". It develops the student's personal understanding of processes, strategy and results and then transfers those into the business environment. The course builds on an understanding of the planning and the processes involved in the creation of value both through the provision of services and manufacture of goods. Topics include manufacturing processes, service processes, inventory management, sustainability to global sourcing and procurement.

Student Learning Outcomes

  1. Recognize the major concepts that define the operations and supply chain management field
  2. Understand how forecasting is essential to supply chain planning.
  3. Understand what a manufacturing process is.
  4. Understand what strategic sourcing is.

Important Dates

Visit the Academic Calendar (tamiu.edu) page to view the term's important dates.

Textbooks

Group Title Author ISBN
Operations and Supply Chain Management: The Core F. Robert Jacobs 9781266162411

Grading Criteria

GRADE PERCENTAGE
A 90-100
B 80-89.9
C 70-79.9
D 60-69.9
F Below 60

Open Boilerplate

ASSIGNMENT VALUE
Chapter Quizzes 100 Points Each
Discussion Board Assignments 100 Points Each
Case Study 100 Points
Midterm Exam 100 Points
Final Exam 100 Points

Schedule of Topics and Assignments

Week of Agenda/Topic Reading(s) Due
1/20 Module 1 Ch. 1 - Operations and Supply Chain Management Chapter 1 Quiz
1/27 Module 2 Ch. 2 - Strategy and Sustainability Chapter 2 Quiz
Module 2 Discussion
2/3 Module 3 Ch. 3 - Forecasting Chapter 3 Quiz
Module 3 Airbnb Case Study
2/10 Module 4 Ch. 4 - Strategic Capacity Management Chapter 4 Quiz
Module 4 Discussion
2/17 Module 5 Ch. 5 - Projects Chapter 5 Quiz
Module 5 Discussion
2/24 Module 6 Ch. 6 - Manufacturing Processes Chapter 6 Quiz
3/3 Midterm Exam Midterm Exam (View Exam Instructions Video) Midterm Exam
3/10 Spring Break Spring Break No Assignments Due
3/17 Module 7 Ch. 7 - Service Processes Chapter 7 Quiz
Module 7 Discussion
3/24 Module 8 Ch. 8 - Sales and Operations Planning Chapter 8 Quiz
3/31 Module 9 Ch. 9 - Material Requirements Planning Chapter 9 Quiz
4/7 Module 10 Ch. 10 - Quality Management and Six Sigma Chapter 10 Quiz
4/14 Module 11 Ch. 11 - Inventory Management Chapter 11 Quiz
4/21 Module 12 Ch. 12 - Lean Supply Chains Chapter 12 Quiz
4/28 Self-Guided Review for Final Exam Self-Guided Review for Final Exam No Assignments Due
5/5 Final Exam Final Exam (View Exam Instructions Video) Final Exam
5/12 No Class

University/College Policies

Please see the University Policies below.

Distance Education Courses

Online Courses and On-Campus Meetings

Texas Administrative Code (TAC), Title 19, Part 1, Chapter 2, Subchapter J, Section 2.202, defines distance education as the formal educational process that occurs when students and instructors are not in the same physical setting for the majority (more than 50%) of instruction. Distance education includes hybrid and 100% online courses and programs as defined by the Texas Higher Education Coordinating Board (THECB):

  • Hybrid Course - A distance education course in which more than 50 percent but less than 100 percent of instructional activity takes place when the student(s) and instructor(s) are in separate physical locations.
  • 100-Percent Online Course - A distance education course in which 100 percent of instructional activity takes place when the student(s) and instructor(s) are in separate physical locations. Requirements for on-campus or in-person orientation, testing, academic support services, internships/fieldwork, or other non-instructional activities do not exclude a course from this category.

Course Communication Guidelines (Netiquette)

There are course expectations concerning etiquette or how we should treat each other online. We must consider these values as we communicate with one another. Visit Instructional Technology and Distance Education Services’ web page on Netiquette for further instruction.

Accommodations/Accessibility Policy

Texas A&M International University seeks to provide reasonable accommodation for all qualified persons with disabilities. This University will adhere to all applicable federal, state, and local laws, regulations, and guidelines with respect to providing reasonable accommodations as required to afford equal educational opportunity. It is the student's responsibility to register with the Director of Student Counseling and to contact the faculty member in a timely fashion to arrange for suitable accommodation. For more information, contact the online at Office of Disability Services for Students (DSS), via phone at 956.326.3086 or by visiting the staff at the Student Center, room 118. A link to the Disabilities Services for Students site has also been included under the "Resources" tab inside the course.

Student Support Resources

The University wishes to have all students succeed in their courses. To provide support to our students, an array of services in the areas of technology support, academic support, student support, and accessibility support may be found at the University. For more information, visit the Instructional Technology and Distance Education Services page on University Resources and Support Services.

Computer/Technology Requirements

When participating in distance education courses, it is vital to consider the technology involved in order to have a successful course. Online students will need regular access to a personal computer that runs on a broadband Internet connection.

It is recommended that you meet the technical requirements listed on the Instructional Technology and Distance Education Services’ webpage when using the learning management system (LMS) of the University.

Additional Hardware. Recently purchased laptops may have these built-in web cameras.  If you do not have this equipment, it is recommended to purchase a stand-alone webcam, microphone, or a webcam with a built-in microphone from your local electronic store or any online store.

NOTE: Instructional Technology and Distance Education Services may check out available webcams to students on a first-come, first-served basis. To check out a webcam, please stop by Killam Library, Room 259, and request an available webcam.

Additional Software. You will need the following additional software: TAMIU Students may access online versions of this software through their Dusty Office 365 account at https://dusty.tamiu.edu/. This site also provides students access to download the Microsoft suite for educational use. See instructions for downloading the Microsoft Office suite.

Note: Students, if you do not own the required hardware or software or do not have access to the Internet, it will be highly challenging for you to make any progress in this class. However, my goal is to assist you in finding solutions and guide you appropriately most of the required materials can either be found free of charge at TAMIU’s library, classrooms, and available computer labs. Visit Media Services’ web page on the availability of on-campus computer labs. In addition, you may also purchase any of these items at any electronic store.

Learning Management System (Blackboard)

Students are provided with an orientation (*eLearning (Blackboard) Student Orientation*) and access to guides on how to use the Blackboard LMS. Guides may be available at Instructional Technology and Distance Education Services' Student eLearning Tutorial Videos page or by contacting the eLearning team at elearning@tamiu.edu.

Minimum Technical Skills Expected

When participating in distance education courses, it is vital to consider the technology involved in order to have a successful course. Students in distance education should have knowledge of basic computer and Internet skills, as mentioned on the Instructional Technology and Distance Education Services’ webpage.

Technical Support Services

Because of the nature of distance education courses, the Office of Information Technology (OIT) computing and information services are vital to the success of online students. This webpage covers contact information for Distance Education Services (Blackboard Support), the OIT Help Desk, and E-mail support: Technical Support Services.

Grading Scale/Schema (after Grade Breakdown section)

In determining the final course grade, the following scale is used in percentage or point value.
•    90-100 = A
•    80-89 = B
•    70-79 = C
•    60-69 = D
•    > 60 = F

Late Work Policy

Late submissions for the midterm and the final will not be accepted. 

Course Evaluation

At the end of this course, students are encouraged to complete a course evaluation that will be distributed to them via email and through a course link.

Accessibility and Privacy Statements on Course Technologies

At Texas A&M International University, we believe that all students should have equal technology opportunities in the classroom. These technologies/sites may also require user data, such as the creation of a username and password. You may find the accessibility and privacy policies of the technologies used in this class on the following pages: Accessibility Statements and Privacy Statements.

Syllabus Subject to Change

While information and assurances are provided in this course syllabus, it should be understood that content may change in keeping with new research and literature and that events beyond the control of the instructor could occur. Students will be informed of any substantive occurrences that will produce syllabus changes.